Mostly Requested Services

Default request

Description: Default incident request for support. Here you can ask for general IT support or help using this request template.

Service-Level Agreement: 1 Days.

Link to E-Desk

Report a major incident

Description: Here you can report a major incident using this request template.

Service-Level Agreement: 1 Days.

Link to E-Desk

Default request

Description: Default incident request for support. Here you can ask for general IT support or help using this request template.

Service-Level Agreement: 1 Days.

Link to E-Desk

Request for WiFi Coverage Enhancement

Description: This service provide user to request for the enhancement of WiFi coverage.

Service-Level Agreement: 2 Days.

Link to E-Desk

Request a Static IP

Description: This services allow user to request for static IP address with the proper justification.

Service-Level Agreement: 2 Days.

Link to E-Desk

Request for Network Cable

Description: This service provide the ethernet network cable to users so they can connect their devices on the network.

Service-Level Agreement: 1 Days.

Link to E-Desk

Request for Internet Access for Guest Users

Description: This service provide the internet access for guest users.

Service-Level Agreement: 1 Days.

Link to E-Desk

Request for Portal account

Description: This request pertains to creating or updating a new user into the Portal.

Service-Level Agreement: 1 Days.

Link to E-Desk

Request No Objection Letter for purchase a Software

Description: Here you can request No objection letter to purchase a software from out or local market through funded project or department budget.

Service-Level Agreement: 4 Days.

Link to E-Desk

Request IT to process purchasing a Software / Subscription / e-book

Description: In this request template you can request to purchase specific software or new/renew subscription or eBook.

Service-Level Agreement: 4 Days.

Link to E-Desk